A strong enterprise assistant is not only about generating text. It is about retrieving the right information, citing the right source, and helping users find answers faster.
Key decisions
- Chunk documents carefully to preserve meaning.
- Use semantic retrieval and reranking when needed.
- Keep access control and sensitive data in mind from day one.
Why it worked
The best results came from combining domain knowledge, clean metadata, and a simple user workflow. This reduced search time and made the system more useful than a generic chatbot.